If you know for sure that there’s nothing wrong with your computer or your Reader, then simply ask for another copy of the file. Try opening another PDF file to know if the one in question is damaged. Aside from that, if the file was transferred from a flash drive or website, it is possible that it has been damaged through transit. On the other hand, it is possible that the file sent to you contains corrupted data. As such, you would not be able to open it using your PDF reader. If the PDF file was created using a malfunctioning program, then it can possibly arrive to you in a damaged form. Method 3: Checking if the PDF file is damaged Restart your computer and check if the issue has been fixed.You can automatically update to the newer version by clicking Update.Click Help, then choose Check For Updates from the drop-down list. So, you have to ensure that your program has been updated to the latest version. Keep in mind that Adobe regularly releases updates or patches to fix bugs. Your old Adobe Reader or Acrobat might not be suitable to open newer PDF files. Method 2: Outdated Adobe Reader or Acrobat
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